Your first visit, minute by minute.
Everything that happens from the front door to the last cup of tea, so nothing is a surprise.
From the door to the lounge.
Plan two and a half hours for a sixty minute treatment.
Book a visit30 min before
Arrive
Check in at the desk. We hand you a robe, slippers and a locker key.
25 min before
Change and shower
Swimsuit on, everything else in the locker. Shower before the pools.
20 min before
Warm up
Pool or steam room, then tea in the lounge. Your therapist collects you.
Your time
Treatment
In one of six quiet rooms. Speak up about pressure at any time.
After
Rest
Water, tea, the lounge and the pools until close.
Leaving
Pay and go
Pay at the desk on your way out. Tips are welcome, never expected.
What to bring.
- A swimsuit
- Flip flops if you like your own
- Hair ties
- Contact lens case
- Nothing else, really
Quiet voices
The lounge and pools are whisper zones; the tea room is for talking.
Phones away
Keep them in your locker. The lounge is a no screen space.
Shower first
Before the pools and after the sauna, every time.
Tell us
Pregnancy, injuries, allergies: we change the treatment, never judge.
A word on heat and health.
Most guests use everything we have. A few should not, and our therapists will always ask before your treatment.
Heat is not for everyone. If you are pregnant, have a heart condition or high blood pressure, take medication that affects circulation, or have had alcohol, please skip the sauna and steam room and ask your doctor before you visit.
Gradlestone